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[DOWNLOAD] "Does Your Technology Engage Your Customers? Banks, Airlines, And Retailers have been Creating New Ways to Interact with Customers. But Many are Missing an Opportunity to Use Technology to Engage Them" by Gallup Management Journal " Book PDF Kindle ePub Free

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Does Your Technology Engage Your Customers? Banks, Airlines, And Retailers have been Creating New Ways to Interact with Customers. But Many are Missing an Opportunity to Use Technology to Engage Them

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eBook details

  • Title: Does Your Technology Engage Your Customers? Banks, Airlines, And Retailers have been Creating New Ways to Interact with Customers. But Many are Missing an Opportunity to Use Technology to Engage Them
  • Author : Gallup Management Journal
  • Release Date : January 12, 2008
  • Genre: Business & Personal Finance,Books,
  • Pages : * pages
  • Size : 92 KB

Description

Byline: William J. McEwen and Rob Kroenert Synopsis: Organizations continually feel pressure to improve efficiency and reduce costs while also meeting the demands of their increasingly time-starved customer base. Customers constantly seek speedier and more convenient access, wherever and whenever they might feel the need. Although technology should be able to directly address the demands of both company and customer, it isn't doing so effectively enough. Here's why.


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